Choosing Kindertales’ software is just the beginning of our partnership. Our team of customer success experts are committed to ensuring your business maximizes all the benefits of our platform with ongoing, direct assistance for technical issues and training for you, your staff, and your families
Customer Success
You are not a number, but a partner! With Kindertales, you’ll get childcare software customer service you can count on.
The Kindertales Advantage
We help mulit-location and growing childcare providers write their success story!
Developed from the ground up by veteran childcare operators, we understand the intricacies of managing and scaling an enterprise-level childcare business effectively.
Customer Service Without Limits
-
Connect with us via in-app or web chat, phone, email, scheduled video calls.
-
Available 8am-5pm EST, 5 days a week (including some holidays).
Easy Onboarding
Switching to Kindertales comes with a white-glove onboarding experience, where we take all of your parent and staff information and migrate it to our platform for you— with no extra charge! This data migration is included as part of our comprehensive service.
Family Support
Kindertales is the ONLY childcare management software provider that offers direct support to your families, for technical issues and training or general inquiries.
Training Resources
Extensive training resources in video and text form using our Knowledge Base with easy to use article search.
Why Kindertales?
Developed from the ground up by veteran childcare operators, we understand the intricacies of managing and scaling an enterprise-level childcare business effectively.
Multi-location Management
Manage all multi-site operations, billing, and reporting from one centralized platform.
Enterprise-level Insights
Get access to powerful business dashboards that can be tailored to your exact business needs.
Improved Family Engagement
Our communications systems are designed to keep families informed and involved.
Customer Service
You are not a number, but a partner! With Kindertales, you’ll get customer service you can count on.
